Toshiba’s IPedge communication system gives you the power to attract customers, increase productivity, reduce costs, strengthen your image and provide a better customer experience. With performance-driven IP design, integrated communication applications, mobility and more, you can improve much more than  your communications.

Features

• No software installation necessary
• Browser-based system and personal administration
• Meeting/Conference application
• On-site and off-site mobility available
• ContactCenterSuite
• ACD application enables multi-site contact centers
• Web Callback
• Call statistics and management reports
• Screen-pops with incoming calls
• Call recording and logging
• Linux operating system adds higher level of security
• SIP trunks work natively with the IPedge
• Single IP address is all that is needed
• Open standards platform ensures future endpoint devices work with system
• 1U low-profile server chassis
• Call Manager application – allows you to use your computer to dial, answer, transfer calls and more
• CRM integration
• See the current status of co-workers, quickly transmit important information, and respond to customers better with unified communications
• And much more!

Current models

IPedge EP – Supports up to 40 users per server
IPedge EC – Supports up to 200 users per server
IPedge EM – Supports up to 1,000 users per server


How You Benefit

• Save money by eliminating the need for multiple servers and ongoing maintenance costs
• Protected investment, knowing future endpoint devices will work with this system
• No need for gateway equipment
• The slimmer server allows you to use less space
• Improve productivity and efficiency with helpful applications and features
• Single Server eliminates the need for multiple servers
• Know that you have the security of Toshiba behind you