The Strata CIX Platform allows your company to grow, add applications and customize the functions to fit your needs. Strata encompasses a long list of features that will help your company increase productiveness and empower your employees. And with the ability to mix and match traditional business communications with an IP platform, it may be exactly what your company needs.

Toshiba allows you to customize Strata to your company’s size. Whether you have a small company, large company, or anything in between, Toshiba has the right system for you.

Features

• IP and/or Digital endpoints
• FeatureFlex allows customization of your phone system
• Supports a wide range of networks including IP, SIP trunks, analog, and digital Public Switch Telephone Network (PSTN)
• Call Manager application – allows you to use your computer to dial, answer, transfer calls and more
• CRM integration
• See the current status of co-workers, quickly transmit important information, and respond to customers better with unified communications
• On-site and off-site mobility available
• Video Communication Solution (VCS)
• Integrated voice mail
• Unified Messaging, Follow-me, Call recording
• Applications run on Linux operating system-based unified communications appliance that connects via SIPAuto Attendant
• Automated Speech Recognition
• Text-To-Speech
• Fax Integration
• Automatic Call Distribution (ACD) enhances multi-sight contact centers
• Web Callback
• Web chat
• Reporting Capabilities
• Call recording and logging systems
• And Much More!

 

How You Benefit

• Increase productivity and efficiency
• Empower your staff with the tools they need to get the job done
• Easily pull up reports on the communication activity
• Enjoy the flexibility of IP or digital endpoints
• Become more mobile with off-cite capabilities
• Customize the system to your company’s needs