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Level 1 Pricing - $199 per Month *Additional Servers $100 per month
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Level 1 - Responsive Service with Monitoringþ Initial Site Survey (Network Audit):A senior engineer will come on-site to create initial network documentation, as well as audit your network for potential problem areas including:
þ Network Monitoring for 1 Server and 4 other devices: This 24/7 network monitoring service will allow us to watch specific aspects of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we will monitor include:
þ Quarterly Reviews: Every three months we will perform an extensive analysis of your network’s trends, security, and performance, as well as to review your company’s goals and technology issues with you. This quarterly review will allow us to make specific recommendations for improving your network performance, office productivity, and help you plan and budget for future IT needs. þ Guaranteed 4-Hour Response to Technical Problems þ Discount on Support Labor
þ Hard Drive Defragmentation upon request þ Audit and Inventory Reports upon request þ Monthly Executive Summary Report |
| Corporate Office: 1020 Bonaventure Drive Elk Grove Village, IL 60007 Phone: 847-879-6400 Fax: 847-879-6411 | Chicago Loop Branch: 211 West Wacker Chicago, IL 60606 Phone: 312-896-1000 Fax: 312-896-0999 | Rockford Branch: 1445 Windsor Road Loves Park, IL 61111 Phone: 815-654-0200 Fax: 815-654-0800 |
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